When you get a call from a wireless user complaining about connectivity problems, what is one of the first questions you might ask?  ”Where are you exactly?”  Knowing precisely where a user is located can be immensely helpful in diagnosing and troubleshooting issues.  What AP are they associated to?  Are they behind a pillar that [...]

If a client is having trouble associating to your Meraki Enterprise wireless network, one of the best troubleshooting tools at your disposal is the event log. You can find the log under Monitor -> Event log and see a detailed log of exactly what has been going on with your network. The log captures various [...]

We’re happy to share that we’ve launched the Meraki Network Simulator: a free demo version of the Meraki Enterprise Cloud Controller that allows you to try out all of our web-based tools without purchasing or setting up physical access points.  For a long time, we’ve wanted to enable potential customers to test out the Meraki [...]

Frequently when using my Meraki Dashboard account, I find that I’m interested in more information than is displayed by default on the Dashboard. This may be true for Access Points, Clients, or Logons. The “Display options” link on these pages is a little button with big value to help me learn more about my network. [...]

Have you ever been out there troubleshooting a wireless issue and wishing you had more diagnostic tools at your disposal?  Check out http://my.meraki.com when you’re wirelessly associated to a Meraki network.  This web site provides useful information about your wireless environment and the specific Meraki access point (gateway or repeater) to which you are connected. [...]