Meraki Privacy Policy

Meraki knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. We have established this Privacy Policy so that you can understand how we use and protect your Personal Information. "Personal Information" means any information that may be used to identify an individual, including, but not limited to, a first and last name, a home or other physical address, an e-mail address, or other contact information, whether at work or at home. By visiting any of Meraki's websites, or using a Meraki product, you are accepting the practices described in this Privacy Policy.

Highlights

• Meraki doesn't require you to provide personal information to access the Internet on one of our networks. However, if you do, we will keep that information private and not share it with anyone, except under special circumstances that are specified in the privacy policy.
• If we use third parties to assist us in processing your personal information, we require that they comply with our Privacy Policy and any other appropriate confidentiality measures.
• Meraki's systems may record information when you use our products, including URLs, IP addresses, hardware addresses, searches you make, and location of the repeaters you use to access the Internet. We will never associate this information with your personal information.
• We may use this information to show you customized content and advertising.
• We may share aggregated non-personal information with third parties outside Meraki.
• Users of San Francisco's "Free the Net" may opt-out of the information tracking features described above; content and ads will still appear, but will not be customized. Users on other Meraki networks may be required to pay a fee for that access if they choose to opt-out.

Read more in the full privacy policy below.

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What Information Does Meraki Collect?

You can visit Meraki's web pages without telling us who you are or revealing any Personal Information about yourself. However, the purchase of certain Meraki products and services may require that you provide Personal Information. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. Generally, once you have purchased a Meraki product or service, Personal Information is not required to access the Internet via such Meraki product or service.

When you browse the web using our equipment, our systems may log the URLs and content of websites you visit, searches you make, and clicks on content. We may track the location of the Meraki node you are accessing and your network device's (ie. PC, Wi-Fi-enabled phone, etc.) hardware address. Meraki does not log the information you enter into web forms, including user names and passwords, with the exception of web forms that are hosted by Meraki.

We may set cookies in your browser or use your Internet Protocol (IP) address as a unique identifier to track your interests and gather usage information for aggregate use. IP addresses are not linked to Personal Information. Cookies may be used by our suppliers and third party vendors to enable the targeting and customization of content. Depending on the device being used, cookies may be stored locally on your device, or on servers operated by Meraki.

Targeted Content and Advertising

Meraki uses this tracking information for the following purposes: to customize the advertising and content you see, improve our services, conduct research, and provide anonymous aggregate reporting for internal and external clients. This targeting process is based on anonymous surfing behavior and will not include your Personal Information.

If you choose to opt-out of this targeted content delivery service in San Francisco's "Free the Net," Meraki will no longer collect data about your online behavior. After opting out, you will continue to see content and ads, but they will be less relevant. In other Meraki networks, if you opt-out of this targeted content delivery service, you may be required to pay a fee to access the network. If you would like to opt out, click here.

Does Meraki Share Personal Information?

We do not sell your Personal Information to other companies. We do share Personal Information as described below. We work with other companies and individuals to perform functions on our behalf. Some examples include fulfilling orders, delivering packages, sending postal mail and e-mail, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. These companies have access to Personal Information needed to perform their functions, but may not use it for other purposes.

Meraki may give this information to trusted partners to help target relevant content, ads, or to provide data analytics services. These companies do not have any right to share this information, except in the aggregate summary level with Meraki's explicit consent.

As we grow, we might sell or buy stores, subsidiaries, or business units. In such transactions, Personal Information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Policy (unless, of course, the customer consents otherwise). Also, if Meraki, or substantially all of its assets are acquired, Personal Information will of course be one of the transferred assets.

We release Personal Information when we believe release is appropriate to comply with the law; enforce or apply our posted policies or contractual arrangements; or to protect the rights, property, or safety of Meraki, our users, or others.

We may transfer Personal Information across borders and from your country to other countries around the world, and store Personal Information anywhere in the world. If you are subject to the European Union Data Protection Directive, laws implementing the Directive, or similar laws, by giving us your Personal Information, you consent to the transfer of your Personal Information outside of the European Union to the United States and other countries and to the use of your Personal Information by Meraki as described in this Privacy Policy.

Aggregate Reporting

We may use aggregate information and statistics for the purposes of targeting advertising and may provide such aggregate information to third parties (for example content partners, advertisers, and analytics companies). These statistics do not include Personal Information.

Presence, Location, and Tracking Information

Meraki may know the approximate location of the wireless repeater that your wireless device is accessing whenever it is active. This location information may be used for aggregate reporting and targeting content and ads and is protected as described above.

Retention of Information

Meraki retains all of the information it collects under this Privacy Policy for 18 months, except for aggregate information, which it retains for as long as there is a business need for it.

How Accurate and Secure Is My Personal Information?

Meraki is committed to maintaining the security of your Personal Information, and we take reasonable and appropriate precautions to protect the Personal Information that you share with us from unauthorized access, disclosure, alteration or destruction.

You may update or delete your Personal Information at any time via your Meraki Dashboard account (if you have one), under "settings". Or you may contact us as provided at the bottom of this Privacy Policy, and we will be happy to update or delete it for you, subject to verification of your identity. Even if your Personal Information is updated or deleted, residual copies may take up to 60 days to be removed from our active servers, and may remain on our back-up servers.

What Else Should I Know?

When we collect your Personal Information, we will provide a means for you to opt-out of Meraki's sharing your Personal Information with our business partners, and/or Meraki's use of your Personal Information for Meraki's marketing purposes. If you choose to visit this site or use our products, your visit, use, and any dispute over privacy are subject to this Privacy Policy.

Our Privacy Policy may change over time. We may e-mail you periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Web site frequently to see recent changes. Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

If you have any questions about this Privacy Policy, please contact us:

Meraki, Inc., 99 Rhode Island, 2nd Fl., San Francisco, CA 94103, USA. (privacy@meraki.com)

This policy was last updated on June 15, 2008.